As a new mobile Internet terminals, the probability of android tablet problems at an early stage is relatively high, the issues involved are varied, but at the same time, after-sales maintenance, there are some problems.
The survey showed that most tablet PC problems consumers experience poor network connection, select the proportion accounted for 18.9%, insensitive response to other issues such as screen, memory space, frequent crashes, overheating, also more prominent, Accounted for 18.0%, respectively, 18.0%, 17.2%, 16.2% ratio.
In the face of these problems, consumers seeking the most common approach is tosolve business telephone service, or directly to the company after-sales network to solve, but they often will encounter some obstacles.
First problem is the maintenance of high prices, particularly in relation to the screenrepair and replacement problem, the consumer price Gengrang difficult to accept, at every turn to several hundred dollars, a thousand dollars, 26.4% of consumers repairedTablet PC experiencing this problem; The second is the maintenance of fewer outlets,maintenance personnel low level of technology, poor quality of service, both of whichwere accounted for 22.3% and 23.1%; encountered the problem of consumersreplacement parts are also many, reaching 19.0%.
As the leader in the next-generation mobile PC, andriod Tablet PC is the pioneer in the mobile Internet, Surfing internet, playing games, watching movies and even for business usage, andriod Tablet can be implemented on a portable tablet PC. No matter Android platform or Apple iPAD, they staged the flat boom in 2010. With almost the same features as the netbook, but also as portable as cell phones, tablet PCs will continue to perform it’s leading role in the mobile Internet era in 2011. However, due to increased competition between manufacturers, many manufacturers have not thought crafted on the product, but introduce a given model to compete with rivals hastyly. For example, Tablet PC larger than 10 inches or less than 4-inch, which seems to deviate from the Tablet PC’s own development track.
Tablets market is not PC market. In PC market, Windows is still the king, other PC manufacturers could make low price to weakening Apple’s bright side.
Not difficult to find from the survey, the traditional PC market, the maintenance problems encountered by a non-landing ”transplanted”to the Tablet PC’s after-sales maintenance,and the screen problem of high prices especially. Consumers in the purchase of Tablet PC sales maintenance must be considered when the question, choose the guaranteedafter-sales business.
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